PRIVACY POLICY AND DECLARATION OF CONSENT FOR PERSONAL DATA PROCESSING

Portugal Unknown Tours, Lda, owner of Portugal Unknown Tours, is concerned with the privacy of its users and customers, and therefore strictly complies with the legislation applicable to the processing of personal data, as provided in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR).

Your data will be processed by Portugal Unknown Tours, Lda registered in the National Registry of Legal Entities under the unique registration and legal entity number 515038253.

The company Portugal Unknown Tours, Lda. is responsible for collecting personal data from its customers, and consequently, for processing the data collected in the scope of the services it provides to its customers.

The personal data referred to in this Privacy Policy is information voluntarily provided to the company by the data subject when providing it through reservation forms on the website, on Portugal Unknown Tours’ social media platforms Facebook, Instagram, Youtube and Tripadvisor and respective team, or if you provide it via email and/or in person.

Personal data may be collected and processed by Portugal Unknown Tours, Lda. for the purposes of facilitating communication with customers and potential customers; disseminating and promoting the company’s products and services; ensuring the provision of services under safe conditions; complying with legal regulations regarding insurance and invoicing; dissemination, promotion, communication and information of services and products of Portugal Unknown Tours, Lda, being legitimate and limited to what is strictly necessary, under the strict terms selected by you in the consent forms presented in person and online.

The data retention period will be strictly necessary for the purpose for which they were collected.

The personal data collected may include your name, email, telephone and/or mobile number, address, date of birth, tax identification number and/or others that are relevant for the performance of the contracted services.

Various security measures are used, including encryption and authentication tools, so that your data is kept secure.

The personal data entrusted to us in the reservation forms will not be stored in databases on our websites, nor will they be transmitted to third parties, free of charge or for a fee, except in the cases mentioned in the following point.

The storage and processing of personal data of our customers and potential customers are the exclusive responsibility of Portugal Unknown Tours, Lda.

They are subject to the confidentiality and protection standards defined internally in accordance with the regulations in force and the protection standards appropriate to their nature.

Access and use are limited to authorized persons for this purpose and under our internal security and control policy.

Portugal Unknown Tours, Lda. is not responsible for how personal data that it is legally obliged to provide is protected and processed.

Regarding the transmission of data to subcontracted entities, such as accounting and hotel services, it is an express part of the contractual agreements that these entities are solely responsible for the protection and processing of the data received, in compliance with the General Data Protection Regulation.

We use various types of cookies that allow us to store information about your session, last visit, number of visits you have already made to the main site and other data, which have the sole purpose of providing you with a more intuitive browsing experience.

How Your Consent is Obtained

When you accept the privacy policy presented, you are agreeing to the collection and use of your personal data for the reasons specified in our privacy policy.

If you wish to change or withdraw your consent to the processing of your data, you may at any time send an email to: booking@portugalunknowntours.com If you make this change, you will no longer be contacted with communications for the purposes described in our Privacy Policy.

We reserve the right to modify this privacy policy at any time. The effects will take place immediately after its publication on the website, with the respective changes.