Yes, all our tours can be customized to meet your interests and schedule. Whether you have specific sights you want to visit or a particular theme in mind, we can tailor the tour to your preferences.

You can book a tour directly through our website, by phone, or via email. We recommend booking in advance to ensure our availability.

Our tour prices typically include a private guide, transportation in a comfortable vehicle, and all entrance fees to attractions (if applied). *Meals and personal expenses are usually not included unless specified beforehand.

We can arrange pick-up from your hotel, the airport, or any other convenient location in the city of Lisbon, Cascais and Sintra. Besides our standard, we can do the pick-up anywhere as long as it is communicated in advance. 

Our standard pick-up time is at 9 a.m. However, the start time for each tour may vary. We offer flexible departure times to accommodate your schedule. 

We recommend wearing comfortable clothing and walking shoes. Don’t forget to bring sunscreen, a hat, and a bottle of water. Depending on the tour, you might also want to bring a camera and some cash for souvenirs or meals.

Yes, our guides are fluent in several languages including English, Portuguese, Spanish, and French. Please let us know your preferred language when booking.

Our private tours are designed for individuals, couples, families, small groups, or big groups. Typically, we accommodate groups of up to 8 people, but we can arrange for larger groups upon request. Be noted that in our private tours you will not be joining along with any other customers besides your personal group. 

Meals are not usually included in the tour price unless specified. However, your guide can recommend great local restaurants and cafes along the way.

Please inform us of any dietary requirements or allergies when booking your tour. We will do our best to accommodate your needs and find suitable restaurant options.

Yes, you can extend your tour if you wish to see more sights or spend extra time at certain locations. Additional charges will apply, and the extensions are subject to the guide’s availability.

We value your feedback and encourage you to share your experience with us. You can leave a review on our website, TripAdvisor, social media pages, or send us an email with your comments and suggestions.

Yes, we offer airport transfers in addition to our tours. You can book a transfer when arranging your tour or as a separate service.

Our cancellation policy allows for a full refund if the tour is canceled at least 48 hours before the scheduled departure time. For cancellations made less than 48 hours in advance, a partial refund may be provided.

Yes, our tours are family-friendly. We can customize the tour content and pace to suit families with children of all ages.

Yes! We would love to welcome you and your pet. Just contact us in advance so we can arrange the best way to accommodate them and create a customized itinerary according to the restrictions of monuments and restaurants.

You can contact us via phone, email, or through the contact form on our website. Our customer service team is available to answer any questions and help you plan the perfect tour. Find our contacts in the page Find Us.